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Topics - David

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1
The cause of the problem is still under investigation. In the meantime the problem can be eliminated by ensuring that Medmont Studio is already started before pressing the launch button in Sunix.

2
News & Announcements / AT20P support for Windows 10
« on: February 29, 2016, 10:18:39 am »
Hi All,

Windows 10 has now been released for several months and we are getting more and more of you wanting to know whether the AT20P software is compatible or not. In order for Medmont to make a definitive statement on support for a new operating system we first must run a series of tests which touches on all the available functionality. This can take 1-2 weeks of effort for one of our test staff so rather than test a version which is already available we prefer to test a new version which has other features/improvements which is what we have chosen to do. Although the current AT20P Control Panel software version 4.2.0 will install and run on Windows 10 there is a known issue with the fixation target videos. This issue will be addressed in the upcoming release which is currently under test. ETA 4 weeks.

Regards
David

3
News & Announcements / Announcing the release of Medmont Studio 5.3.3
« on: August 19, 2013, 02:02:08 pm »
Medmont Studio has been updated to version 5.3.3. To download the update, click the link below:
 
Download Medmont Studio 5.3.3 Update

To install this update, back up your patient database and run the downloaded file, choosing all default options in the installer if nothing in your environment has changed.
 
Important Notice: This version of Medmont Studio has a new Licensing System. Do not install this version until a new digital activation key has been issued by Medmont or one of its approved distributors. Installing this version without a new license key will prevent you from performing routine clinical diagnostics until a new key can be issued.
 
Changes included in this release are:

New Feature – New contact lens designs from Contact Lens Laboratory of South Africa, No. 7 and TSLAC.
New Feature – Added new exam difference attribute functions. These allow attributes to be created based on the difference information of two topographic maps.
Improvement - Fixed issue configuring Optomate Premier 22.0 or greater on a fresh machine.


View the Medmont Studio Release Notes here to view a full list of changes in this release.

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News & Announcements / Announcing the release of Medmont Studio 5.3.2
« on: June 11, 2013, 05:44:09 pm »
Medmont Studio has been updated to version 5.3.2. To download the update, click the link below:
 
Download Medmont Studio 5.3.2 Update

To install this update, back up your patient database and run the downloaded file, choosing all default options in the installer if nothing in your environment has changed.
 
Important Notice: This version of Medmont Studio has a new Licensing System. Do not install this version until a new digital activation key has been issued by Medmont or one of its approved distributors. Installing this version without a new license key will prevent you from performing routine clinical diagnostics until a new key can be issued.
 
Changes included in this release are:

Enhancement – Added support for Optomate Premier 22.0 which has a higher level of database security.
Enhancement – Fixed issue “SQL: too many columns referenced…” occurring when performing a find patient linked to SUNIX version 10b02 or later.
Enhancement – Added license serial number field to the License Manager. The serial number will be required when ordering additional license components.
Improvement – Added DDE timeout to avoid lengthy delays starting Medmont Studio when launched from #rd Part Practice Management System.

View the Medmont Studio Release Notes here to view a full list of changes in this release.

5
FAQ / Can I use my M700 to assess a persons suitability to drive?
« on: March 12, 2013, 03:21:32 pm »
Yes. Austroads who is the association of Australian and New Zealand road transport and traffic authority has  published a set of guidelines which is aimed at giving advise to health professionals when assessing a person suitability to drive.

You can download a complete copy of the guildelines from the following link;
Click here to redirect to the Austroads website


6
There have been several reported cases of this error occurring after updating SUNIX. This problem is caused by a limit imposed by Visual Fox Pro drivers and the decision by SUNIX to add additional columns to the database.
Medmont has been able to devise a fix which can be easily applied by customers so they don’t have to wait for a new version of Medmont Studio to be released. To apply this fix please perform the following steps;

NOTE: these instructions should be applied on the Server if configured in client / server mode.

  • Click here to download the updated Sunix server settings file
  • Unzip the contents of the file into the Database Initialization folder replacing the existing Sunix.ServerSettings file. The Database Initialization folder is located in the folder where Medmont Studio was installed. The default location is “C:\Program Files (x86)\Medmont\Medmont Studio 5\Database Initialization”. This is true for modern 64 bit Operating Systems if you are using an older operating system substitute the “Program Files (x86)” folder with just “Program Files”. If you are running older version 4 software then substitute "Medmont Studio 5" with "Medmont Studio 4". Click “Yes” when prompted to replace the existing file
  • Run the Medmont Studio Configuration Tool to apply the new integration settings. Click ‘Next’ through all the prompts. There is no reason to change any of the options.

If the problem persists please respond to this post for further support. This problem will be corrected in versions higher than Medmont Studio 5.3.1.

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News & Announcements / Announcing the release of Medmont Studio 5.3.1
« on: December 20, 2012, 02:34:07 pm »
Medmont Studio has been updated to version 5.3.1. To download the update, click the link below:
 
Download Medmont Studio 5.3.1 Update

To install this update, back up your patient database and run the downloaded file, choosing all default options in the installer if nothing in your environment has changed.
 
Important Notice: This version of Medmont Studio has a new Licensing System. Do not install this version until a new digital activation key has been issued by Medmont or one of its approved distributors. Installing this version without a new license key will prevent you from performing routine clinical diagnostics until a new key can be issued.
 
Changes included in this release are:

Enhancement – Added support for Multi Frame True Color Secondary Capture IOD for storing print reports on a PACS server.
Enhancement – Added new disc annotation for calculating artery vein ratios.
Changes – Fixed the Custom Multi Curve Lens Design so that the toric option correctly calculates the radii of the steep curve from the steep axis of the eye.

View the Medmont Studio Release Notes here to view a full list of changes in this release.

8
No. When a calibration file is imported it is stored in the database. When you upgrade from V3 to V5 the database is automatically converted including all imported calibration files.

You may however like to keep a copy of the calibration file on a CD or flash drive incase you need to setup the instrument again on an empty database. Between V3 and V5 the format of the calibration file has changed. This has resulted in a change to the file extension (new extension is .ecf). This means the original calibration file you received will not import into V5.  To make a new file which will import into V5 perform the following steps.

1. Firstly perform the upgrade to V5. Ensure everything is working and all data has converted successfully.
2. Open the E300 instruments window. Goto Config > Instrument Setup (E300).
3. Select the Topographer from the list now visible.
4. Click Export. Save the new calibration file (.ecf) to a Flash drive or CD.

If you do not create this new calibration file yourself you will be charged a small handling fee if you need Medmont to create it for you in future.

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News & Announcements / Support for Windows 8
« on: November 22, 2012, 01:55:50 pm »
Medmont recently announced the release of Medmont Studio 5.3. This release gave Medmont the first opportunity to perform a range of testing using the latest Microsoft operating system - Windows 8. Medmont was able to identify and correct some compatibility issues related to the connection of Medmont instrumentation only.  Compatibility with other 3rd party hardware was limited and Medmont recommends that you check with your hardware supplier before committing to using Windows 8 in your practice.

The following is the only known outstanding compatibility issue. The problem relates to the installation of Medmont Studio only and in no way effects the accuracy of the results produced by your instruments.
http://www.medmont.com/forum/index.php?topic=74.0

Medmont will attempt to correct this known issue in the next release of Medmont Studio

Although Medmont has gone to great lengths in identifying problems related to the proper operation of Medmont Studio on Windows 8 there may be issues which our engineers have not found. If you come across a problem with your Medmont Studio software be sure to add a post to the forum under the group for which it is most relevant. So if its an issue related to a contact lens fitting then post it under the E300 Corneal Topographer section on the forum. Be sure to specify the environment under which the problem was detected, particulary if this environment is Windows 8.

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When installing Medmont Studio on a clean Windows 8 PC you may be presented with an error message such as the one below



Click Close to cancel the setup. This message should also be accompanied by the following message;



If your computer has a working internet connection go ahead and install the .Net Framework 3.5.  Once complete: attempt to install Medmont Studio again. This time no error message should appear and Medmont Studio should progress to the next step in the installation process.

If your computer does not have a working internet connection you will need to download the .Net Framework 3.5 from a computer with an internet connection using the following link and transfer it to the Medmont Studio computer. Once complete: attempt to install Medmont Studio again.

Microsoft .Net Framework 3.5 Service Pack 1

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News & Announcements / Announcing the release of Medmont Studio 5.3.0
« on: November 12, 2012, 11:52:25 am »
Medmont Studio has been updated to version 5.3.0. To download the update, click the link below:
 
Download Medmont Studio 5.3.0 Update

To install this update, back up your patient database and run the downloaded file, choosing all default options in the installer if nothing in your environment has changed.
 
Important Notice: This version of Medmont Studio has a new Licensing System. Do not install this version until a new activation key has been issued by Medmont or one of its approved distributors. Installing this version without a new license key will prevent you from performing routine clinical diagnostics until a new key can be issued.
 
Changes included in this release are:

  • New Feature – New licensing system. Removing the need for a Rockey4 license dongle. Licensing Medmont Studio now involves entering a new license key which is authorized via the internet. For those without an internet connection a license file can be email to Medmont for authorization.
  • New Feature – Composite E300 maps providing limbus-to-limbus coverage of the cornea. This not only improves overall coverage but also improves the accuracy by averaging multiple maps.
  • New Feature – Added new ICD 16.5 Contact Lens Design from Paragon. A new ICD Clearance Color Scale has also been added which provides a visual assessment of the optimum fitting characteristics for this lens.
  • New Feature – Added support for Flee3 and Chameleon cameras from Point Grey.
  • New Feature – Spanish language support
  • New Feature – Digital Imaging and Communication in Medicine (DICOM) support

View the Medmont Studio Release Notes  here to view a full list of changes in this release.

12
It has come to our attention that the current release of Medmont Studio Version 5.2.2 has a known issue when conducting tests on patients with previous test results. This issue will not affect any existing data or affect the clinical accuracy of the instrument.

The following error may be displayed when pressing Play to start an exam running.



If you are being affected by this problem it is recommended to revert back to the previous version of Medmont Studio Version 5.2.1. This problem will be corrected in the next version of Medmont Studio (Version 5.3.0).

To revert back to the previous version;

  • Ensure you have an up-to-date backup of the Medmont Studio database. The best way to determine the location of the database is to run the Medmont Studio Configuration Tool and click ‘Next’ until prompted with the location for the Database and associated files. Click Cancel to close the Config Tool. Copy this entire folder to a temporary location (including all sub-folders)
  • Uninstall Medmont Studio. Use the Program and Features option on the Control Panel. Be aware this will not remove the database or your user settings.
  • Locate your Version 5.2.1 CD or download the full Medmont Studio V5.2.1 by clicking here
  • Install Medmont Studio V5.2.1. When prompted for the database folder please specify the same folder as determined in step [1] above.
  • Ensure Medmont Studio installed correctly and that all data is available. Once satisfied remove the temporary database copy.

If you have any problems during the above procedure please contact your local distributor for technical support.

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Important information for Medmont Studio 5 users!

Some of you may have seen the following message when Medmont Studio starts.



This message relates to the maintenance contracts which where introduced as part of Studio 5. A maintenance contract allows you to download software updates which include software improvements and new features.

Please be aware that your software will continue to operate in its current state even after the maintenance period expires. It will not lock you out of Medmont Studio!

Medmont will be discontinuing the maintenance contract feature from the next scheduled Studio 5 release. This will allow all current licensed Studio 5 users to continue to download all future updates free of charge. This policy does not apply to older version users of Medmont Studio, V1,V2,V3 and V4 will all require an upgrade fee to move to the current version of software, Medmont Studio 5. There will still be a future cost involved to upgrade to the next major version, for instance Version 6.

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A number of people have been experiencing problems licensing Medmont Studio. The Medmont License Dongle (Rockey4) appears to register correctly with Windows (appears as expected in Device Manager) but is not detected by Medmont Studio. The License Manager displays "No Dongle Detected".

We have identified that all customers who have reported this problem are running AMD based computers. At this stage we must advise all our customers not to purchase computers with AMD processors until further notice. In the meantime, we recommend the following workaraounds;

1. Install Medmont Studio on an Intel based computer.
2. Install as a client/server. Use an Intel based computer for the server (which must interface with the dongle) whilst utilizing your AMD computer for connecting to your instruments. This will require the two computers to be networked together.

We are working though the problem with Feritian (the dongle manufacturer) but cannot advise when a solution might be available. If the problem cannot be resolved quickly through Feritian we will bring forward our plans to move to a software only license.

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FAQ / How can i integrate my EHR, EMR or PMS to Medmont Studio.
« on: May 28, 2012, 04:59:38 pm »
Medmont Studio employs a mechanism for integrating with third party applications though the definition of a settings file. This mechanism is ideally suited to Windows Forms applications rather than Web based applications.

For web based EMR's the only option is to have the user save print reports to an external file which can be loaded into the EMR and displayed as graphics in the browser. This limits the clinicians view to only what the report has displayed. A link application could be built to automate this from a single click in the Medmont Studio menu bar.

Windows Forms applications can be designed to launch Medmont Studio and select the patient ready for testing and/or review. The clinician now has the full power of the Medmont Studio software to perform a detailed analysis.

This type of integration works by giving Medmont Studio read access to the EMR database, so that it can extract patient information to store in its own database. Medmont Studio stores a unique patient identifier (as defined in the settings file) of the EMR in the external patient id field in Medmont Studio. This is used to link the patients in the two databases. Every time the patient is selected in Medmont Studio it is synchronized with the EMR, to maintain data integrity.

Medmont is able to provide support to companies with EMR system who want to integrate but the unfortunate reality is that often these are less a priority and often are not actioned in an appropriate timeframe. It is a possibility that EMR companies can attempt to develop the settings file for themselves. There are plenty of sample settings files available from installing Medmont Studio and looking through our existing settings files stored in the [..\Medmont\Medmont Studio 5\Database Initialization\] folder. The files are XML based and more or less self-explanatory.  If anyone has any issues with defining the settings file then I encourage them to post questions to the forum and we will address them in the public arena.

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