Recent Posts

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Issues/Problems / Calibration Ball
« Last post by Trevor on August 15, 2019, 08:57:57 pm »
If you measure the calibration ball as though it was a patient's eye, should it not measure as a sphere with radius of 8.00mm and an eccentricity of 0.00 no matter what chord you select?

Yes, mine measures a curvature of 8.00mm, but has an eccentricity on the main screen of 0.04 and if you use the analysis function, the eccentricity can go up up to even 0.2 depending on what chord you select. And does that mean if we're entering eccentricity values into 3rd party software to calculate an ortho K lens for us, we have to be a bit wary? If the ball measures with an eccentricity of 0.04 should we subtract 0.04 when we enter e values into 3rd party software?

And yes, I have calibrated before doing these measurements.

So just curious.
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Issues/Problems / Re: Windows 10 Feature Update 1803 causing camera issues
« Last post by paremyd on June 17, 2019, 12:53:03 am »
We are ready to do an upgrade and wanted to see if there are any reports of Windows 10 build 1903 has solved the problem caused by build 1803?

It did for our Officemate practice management software.

Thanks!
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Dear Sir/Madam,

we are the leading PMS developer for Opticians in Austria and are looking into integrating the E300 into our Software (Requested by Bilosa, a Contactlens Supplier from Innsbruck in Austria)
I saw that it is possible to call the Medmont Software with Patient Data (command line).

- Could you send me current documentation on calling the Medmont Software with Patient Data? (Create new Patient / Call exisitng PAtient)
- Do you have Testversion for Developing purposes?

Many thanks in advance,

Axel van Holten
IOM Software GmbH
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Thanks for the link
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Issues/Problems / Re: Error when upgrading Database from Version 4 to 6
« Last post by cindylee7689 on February 10, 2019, 11:55:08 am »
FAV LINK:
辭職信 英文


back up is very important
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Issues/Problems / Re: Error when upgrading Database from Version 4 to 6
« Last post by James_Pickard on January 07, 2019, 10:17:41 am »
Hi there,

The steps you will need to take are to copy the entire "Data" folder on to the computer you want to use and copy to a location you want to store it.  We would recommend the default location which is C:\ProgramData\Medmont\Medmont Studio 6\Data
Then install Medmont Studio and during the installation, specify "Upgrade a version 4 or 5 database"
You will then need to point it to that Data folder location.

It will then run through a data conversion from Access to LocalDB database.  This can take up to 10mins / 100MB database size. 

Is this the point where you are getting the error?

We believe it may be caused by the Data folder being partially upgraded but not completed.  Are you able to try on a copy of the Data folder that hasn't already been upgraded?

If not, it may be a case that the data is corrupted and you might need to restore from a backup.
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Issues/Problems / Re: Error when upgrading Database from Version 4 to 6
« Last post by ORdiCo on January 04, 2019, 04:56:59 pm »
Hi,

that computer does not have internet access.
I'm currently trying to install a Medmont studio v4 on a VirtualMachine (WinXp) as attempts to install v4 on windows10 was not successful.

Hopefully I would be able to access the data with a Medmont Studio v4
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Issues/Problems / Re: Error when upgrading Database from Version 4 to 6
« Last post by jack liu on January 02, 2019, 10:09:34 am »
Hi there,
In order to assist you with this issue, it would be helpful if we could remote access the PC that you intend to upgrade.
Could you please send your TeamViewer details to Email: support@medmont.com
Thanks.
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Issues/Problems / Error when upgrading Database from Version 4 to 6
« Last post by ORdiCo on December 27, 2018, 03:40:15 pm »
We had an old database with many historical patients in a WinXp harddisk. So we copied the Data Folder over to the new PC in a separate folder and tried upgrading the DB as a standalone but was met with an error of 'DV2000ExamDifference' already exists.

Can anyone advise on a possible solution?
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Issues/Problems / Re: medmont studio start up failure v 3.9.0
« Last post by Abdulwaqar440 on November 08, 2018, 06:34:49 pm »
Thank You So much i rectified the problem by deleting .tb files from medmont.
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