Author Topic: Latest Win10 Upgrade  (Read 2115 times)


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Latest Win10 Upgrade
« on: May 15, 2018, 09:03:24 pm »

Since the latest Win10 feature upgrade a few days ago Medmont Studio (ver 5) does not recognise my E300. I checked the licence and E300 are loaded, all seems OK.


« Last Edit: May 15, 2018, 09:59:15 pm by poepol »


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Re: Latest Win10 Upgrade
« Reply #1 on: May 16, 2018, 12:09:10 pm »
Hi poepol,

Thank you for your post.  I assume you are talking about the latest feature update for Windows 10, 1803?

Regardless, unfortunately Medmont Studio version 5 is not supported on Windows 10.  Only version 6 is supported.  To continue to use Medmont Studio on Windows 10, please upgrade to version 6.  Please contact your local distributor who can assist with this.  They can be found here:

There could also be an issue with your E300 instrument if Windows is unable to detect it.  Contact your local distributor to find out if there is a problem there and they will be able to assist. 

Kind regards,


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Re: Latest Win10 Upgrade
« Reply #2 on: May 30, 2018, 02:35:38 am »
The issue you reported has been seen with v6 as well.
Try this, it might work for you too.

But if not, please do understand that v5 is not officially supported on Windows 10.