Author Topic: medmont studio start up failure v 3.9.0  (Read 37 times)

Abdulwaqar440

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medmont studio start up failure v 3.9.0
« on: November 08, 2018, 02:31:29 am »
Hi All members

im facing an err when double click on medmont studio

"UNEXPECTED PROGRAM ERROR"

ERROR Number : 2010

Description : cannot set the mask bitmap without setting the image bitmap first.

[Extended info : GET Picture Failed,No Picture ]

Version : 3.9.0

Module name :MedmontstudioConsole.ActiveBarUtilities

Procedure Name: update ToolBars.

line Number :117

Michael

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Re: medmont studio start up failure v 3.9.0
« Reply #1 on: November 08, 2018, 10:51:17 am »
Hi there,

Unfortunately Medmont Studio 3 is no longer supported. However, the bug you are reporting sounds like a known is in Medmont Studio 3 that we have some instructions for that might fix it. Follow the steps below which have been copied from an old FAQ for Medmont Studio 3 and let us know how you go.

Medmont Studio Toolbars can be fully customised to suit your individual requirements and usage patterns. Medmont Studio saves these custom settings on exit and restores them when the application is next run. In some cases, an illegal shutdown can corrupt the toolbar files and these then need to be deleted.

If you are able to, click ignore when the error message is deisplaued and complete starting Medmont Studio, then select to reset your toolbar. If this doesn't fix your problem or you are unable to open Medmont Studio, then you will need to delete your toolbar files. Medmont Studio toolbar files could include:
  • MedmontStudio.tb
  • PrintPreview.tb
  • M600Analysis.tb
  • E300Capture.tb
  • E300Analyse.tb
  • DV2000Capture.tb

The location of these files depends on who is logged in at the time. The default location for these files is:
C:\Documents and Settings\[THE CURRENT LOGGED IN USER]\Local Settings\Application Data\Medmont\Medmont Studio

In Windows 98 the location is:
C:\Windows\Local Settings\Application Data\Medmont\Medmont Studio

However if the computer has multiple log-ins then this could be: C:\windows\profiles\[THE CURRENT LOGGED IN USER]\Local settings\Application Data\Medmont\Medmont Studio

The file in question is MedmontStudio.tb however searching for this file may locate several copies in both locations depending on who is logged in at the time and in the past.

To locate all toolbar files:
  • select Start > Search then select Search for Files and Folders.
  • Select All files and folders.
  • Select the More Advanced Options tab and ensure Search System folders and Search hidden files are checked. If these options are not checked, then you may not be able to see the toolbar files to delete them.
  • Enter the search criteria *.tb and search your C: drive.

You may see many instances of Medmont Studio toolbar files. Delete any relating to Medmont Studio then open studio to check. They will be recreated when you open Medmont Studio and exit.
« Last Edit: November 08, 2018, 11:11:11 am by Michael »
Senior Software Engineer
Medmont Pty. Ltd.

Abdulwaqar440

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Re: medmont studio start up failure v 3.9.0
« Reply #2 on: November 08, 2018, 06:34:49 pm »
Thank You So much i rectified the problem by deleting .tb files from medmont.